April 2 – Daily Update

Today’s update includes more clarification regarding the Shelter-in-Place Order issued by Governor Tate Reeves and a note about the water billing office.
1. Shelter-in-Place Order
Many have asked questions regarding essential/non-essential work, travel and more. Those questions are still welcomed, but here are a few additional clarifications:
The City of Hattiesburg is not under a curfew.
While the Shelter-in-Place order will go into effect at 5 p.m. on Friday, April 3 – this does not mean the city is under a curfew. The City will first implement the shelter-in-place order as is, but further action will be evaluated based on the response of the order and what Hattiesburg Police Department sees on the ground, particularly at night.
You do not need travel IDs or documents for essential needs.
While Governor Reeves’ order will be enforced, there will not be checkpoints and a need for a badge/paperwork to determine essential business travel — at this time.
If residents are only doing what is essential, there should be no issue.
If residents still have questions for what is essential and what is not, all are encouraged to reach out at mayor@hattiesburgms.com.
2. Water Billing Office

The Water Billing lobby is still closed in-person visits. The drive-thru is available to conduct business for your water account, but you have several options you can use:

  • If you are paying your bill by VISA or MasterCard you can call 601-545-4634 to process payment (no additional charges or fees) or visit hattiesburgms.com/.
  • If you are setting up a new account, you can call 601-545-4634.
  • If you are reporting a water leak or issue with your bill, you can call 601-545-4631 or submit an action line ticket at hattiesburgms.com/action-line.
  • If you are closing a current account, you can call 601-545-4634.
  • If you are paying with cash or a check, you can do so in the drive-thru.